Shipping Policy
At Jest Junkies, we strive to ensure your shopping experience is smooth and hassle-free. Below are the details regarding our shipping process.
Delivery Time
We aim to deliver your order within 5 to 10 business days from the date of purchase. Please note that delivery times may vary slightly depending on your location or any unforeseen delays.
We only ship within India at this time.
Shipping Rates
- Prepaid Orders Above ₹999: Enjoy free shipping on all prepaid orders exceeding ₹999.
- Prepaid Orders Below ₹999: Standard shipping rates apply based on your location. Shipping charges will be displayed at checkout before payment.
- Cash on Delivery (COD): COD is available with an additional charge that will be calculated during checkout. Please note that COD charges vary based on location and the order amount.
Order Processing
Once your order is placed, we start processing it immediately. Orders placed after business hours or during weekends will be processed the next business day. You will receive a confirmation email once your order is on its way, along with tracking information.
Tracking Your Order
After your order has been dispatched, a tracking number will be provided via email. You can use this number to track your order on our courier partner’s website.
Order Delays
While we strive to deliver within the estimated time, there might be slight delays due to factors beyond our control, such as weather conditions, logistical issues, or public holidays. We will notify you of any significant delays and ensure your order reaches you as soon as possible.
Undeliverable Orders
In case an order cannot be delivered due to incorrect information provided, or if the customer is unavailable, the order will be returned to us. Once received, our customer support team will contact you to arrange redelivery. Additional shipping fees may apply for resending the item.
Contact Us
If you have any questions about our shipping policy or encounter any issues with your order, feel free to contact our support team at:
- Phone: +91 9865095894
- Email: support@jestjunkies.in
We’re here to help and ensure your experience with Jest Junkies is as smooth as possible.
